I rarely yelp any reviews but wanted to share my experience here. This was my first time at a black bear diner, and sadly possibly my last.
I came here for dinner with my husband and 2 kids. I had ordered the chicken fried steak. After waiting about 20 mins, the waitress brought out my children's dishes while my husband and I waited for ours. We got our plates about 5 mins later. I absolutely don't mind waiting some time for my food. Because I know it's being cooked fresh. Mine was a little too fresh tho.
The chicken fried steak was so raw it was still mooing. I showed the waitress and she could see it was severely undercooked. I had pretty much lost my appetite by then for any steak and just opted for chicken fingers to go because by that time everyone else at the table was just about done eating.
The manager on duty was very accommodating with comping my plate and offering some gift cards and a free pie. Which was pretty good by the way.. and if it wasn't for that and the nice employees, I'd probably rate this place one star. But after all, it is a restaurant and I'm basing my review on the food that was given to me lol.
I wish I could say I had a better experience, because I really wanted to try this place. Maybe I'll try again some other time, because i understand mistakes can happen, but I'm not sure it'll be anytime soon.