When it comes to food, I'm easy to please. It's almost as if a place has to go out of their way for me to be disappointed. This particular Subway had it in for me.
I came in with one thing on my mind: Broccoli cheese soup. They didn't have it (it's seasonal, so that's fine), but they did have Chicken Noodle. Unfortunately, the lady helping me said her co-worker forgot to make the soup. Queue Price is Right failure trumpet.
I ended up getting a turkey sub on wheat. Not only were they stingy with the toppings and condiments, the meat didn't taste fresh.
However, the customer service there is great. They were friendly and apologized sincerely for the soup ommision. I think great customer service can cover up a plethora of mistakes. 2 stars instead of 1.