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  • Getting new tires on a car is really not exciting- you pay a ton of money for something that you can't wear or eat but they keep you safe so I suppose that's worth getting excited about. I have to say, as a female, I dread getting tires as it's usually a long process where they try to oversell you stuff you don't need. This experience was fabulous and I appreciate their honesty and time. Theo greeted me and was professional from the get-go. We are relocating and I didn't want to pay for the lifetime warranty if there wasn't a Discount Tire where we were moving. He took the time to look it up on their website with me and showed me the locations and discussed exactly what 'lifetime' meant. Sadly one of my tires had a defect in it and again, Theo was honest and professional. He came and walked me to the garage, showed me to defect and explained they would have to order a new one. This was beyond their control but they dealt with it professionally and properly. We kept our old tires and they bagged them up nicely and put them in the trunk of my car. I truly appreciate that they just seem like 'good guys' in a world of people who try to nickle and dime you to death. Much appreciated and thanks!
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