Great burgers, but the wait is kind of long. After you place your order it's another 10-15 minutes before you actually get your burger which doesn't make it ideal if you're in a rush to grab and go.
The staff are for the most part friendly if not hipster. I like the Big Smoke Burger. My rule is always "if they're willing to put their name on it, it must be good."
Not sure if you can call ahead and order, but if you can, I definitely recommend it.