I've been coming to Evoke for almost a year now and I've been very satisfied. I felt I needed a change from my previous stylist at Parlour (another fantastic salon).
I see Erin for cuts and I always leave feeling like not only did I get what I wanted, but I got it with a twist I would have never thought of. The one time I didn't see Erin, I admit I was disappointed but I didn't want to make a fuss. It was my choice to try someone new and his ideas didn't mesh with mine. I was offered a solution by the receptionist when she noticed I wasn't completely pleased, but as my hair is very short and I was trying to grow it out longer, there wasn't much to be fixed.
Sarah does my colour and she's realistic about what she can accomplish. She suggests options and explains what the various colour combinations might result in (for example I wanted to go from bleach blond to ash brown and she warned it might turn green). I decided to take her advice and tried her suggestion of a hair colour and was happy with the result.
Overall the salon is great with excellent customer service. When Erin was sick, I got a phone call from the owner asking if I could reschedule. I appreciated the phone call from the owner himself; it was a nice touch.