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  • Ok, first I would like to add we have been eating at BJ's (my wife, kids and I) since they opened. We live right up the street and frequent Park West about once a week for dinner and a movie. In the beginning when I very first tried BJ's, they had one of the best burgers I have ever had! I could tell they used high quality beef, quality ingredients- a delicious bun, and were prepared superb. The appetizer was also delicious and original, an avocado egg roll with a delicious dipping sauce. I have also tried the roast beef french dip which was excellent and a chicken tortilla soup to die for. That is why it's such a bummer when the last few times I've been there it has been extremely inconsistent. When its good its really good, when it's bad, the service is horrible and the food has been lousy. However I never stop going to a place I like so much off of one bad food experience. Upon returning to see if it is really gone downhill like I feared, we were actually pleasantly surprised with our meals. So chalking it up as just an off day, we have gone back several times. I don't know what is going on, maybe it has to do with the manager who may be working at the time, or kitchen staff / wait staff, but it seems to oscillate from being one of my favorite places to go, to extremely poor food and service. When we're looking for a quick bite to eat and don't feel like cooking we'll stop by and have lunch or dinner, but unfortunately it is just too inconsistent. Their drink menu is awesome, and have plenty of microbrews to try. Myself being a fan of root beer, enjoys' their homemade root beer and my children often order they're orange creamsicle soda which is very delicious. They usually order off the children's menu, and the sliders offered on that menu are quite tasty. The only reason I decided to write a review for BJ's is I honestly hope management can fix the inconsistencies with their dining experience. When their game is tight, it truly is one of my favorite chain restaurants. With how close they are to our house, I look forward to many more years of dining at BJ's, and would even drive several miles extra to dine there if I had to because it is just that good (when it's good). It makes me very nervous that they will become just like so many other really good restaurants that start out delicious only to have a gradual descent into mediocrity. I just hope they do not become complacent being average, because their food is so much more when they do go the extra mile. I would gladly give 5 stars if the issues I stated above can be rectified.
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