I only give five stars for consistently great experiences and I have only been here once for an oil change. They were polite, and $35 for an oil change and a free car wash is a completely fair price. They have a good waiting room with TV and coffee. No kids were there on a Friday afternoon but there was stuff for kids to play with. You can book an appointment on their website which is great. You can also request a loaner car. I don't know how much it costs, but it's a great service to offer. I don't know about anything else they do but my experience for an oil change was good. They need to swap out the Diet Coke in their fridge though; it was expired and tasted like seltzer.