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  • Who goes to Pennsylvania in the middle of winter? I was searching for a Sheraton, a W, a Westin, anything in the Starwood Network. No suck luck, and if you stay in Downtown 'burgh, you can find all kinda chains all kinda where. The purpose of my visit took me away from downtown, and on the other side of the tunnel. Relevance? The tunnel is a traffic causing nightmare. Although I wanted to be where the action was, I didn't want to be stuck in that horrible car mess. Although I wanted to stay with my colleague at the Courtyard , my travel agent booked me at the Hampton Inn. So glad it worked out this way. Here's what you need to know: Service is 5 stars hands down. Friendly friendly people, let me tell you. From the moment I walked in the door, I was greeted with a smile. Breakfast staff was helpful and willing to help me pack lunches and dinner SOS meals. Maybe it was me and my "I love the snow" talk, but everyone was great. Accommodations, yah more like 3 stars. The heater/AC unit is one of those "in the wall" types. The cold kept sneaking into my room, but I left the heater on all night long. After the second night, I got used to it. The bed was a little lumpy and soft, but it did the trick. No fridge in the room, and no fancy TV's. Gym and indoor pool are perfect for those crazies like me that workout on travel. Free Internet in the hotel, and a PC and printer in the lobby. Food: 3 Stars. They serve free continental breakfast, but that's it. Free Coffee and Tea 24/7 in the lobby, but that's it. The participating restaurant attached to the hotel is Outback and they provide room service to the hotel. This is awesome, but closed after 10PM. The breakfast nook was comfy and awesome. I loved the fireplace in the lobby. Wished I could have enjoyed cocoa by the fireplace, but a girls gotta work. Overall, this is one of the nicer hotels in Monroeville. If nothing else, enjoy the great service and great location.
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