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| - DOCG would've received a 4-star review if you asked me to review this place for the middle 30 minutes of the meal or just for the food itself. For the last 40 minutes, it went down a whole star. Let me explain...
We had a 9PM reservation for four people last Sunday night. It's a late Sunday supper during the holidays so we figured it shouldn't be too busy even though it's Vegas... Well, the service was pretty atrocious. First of all, the hostess was on the phone and didn't even make some gesture of "I'll be with you in a second." I don't expect her to say something, but at least make eye contact with me. She was on the phone for a good several minutes. On top of that, there was another host that came by, but didn't feel the need to ask why we were standing there or if we had been helped. That set a bad tone...
We sat down, server #1 came by, greeted us, and filled our water glasses. Five minutes later, another server (I'll call him server #2) came by and asked what we wanted to drink. Already... some confusion as to who to "report to" for food since they both gave name introductions like they were both going to serve us (without clarification). He came back several minutes later, explained the menu, and came back with drinks. Then he disappeared for ten+ minutes or so... Worried he'd take awhile to come back to us, we ordered our food immediately (I'll get back the food in a minute.).
After we had a delicious meal, here's where more service issues came up. We wanted some water glasses to be refilled and we couldn't find our server (or any server for that matter). It wasn't a full house that night so it was a little annoying that we couldn't find waitstaff to just refill water glasses. This was a 15 minute ordeal just to find someone. Our server never checked up on us for at least 35-40 minutes. He was either helping another table near us or would just be gone for long periods of time. I also noticed other tables trying to flag servers down. We winded up asking another server for drink refills and takeout boxes. We also asked another server for our check and then he brought it out. He apologized on behalf of our actual server that he wasn't present. Hmm.... Our actual server came back out and was present for us to sign the check. We were so annoyed at the lack of attentive service that we just wanted to leave at that point. Plus, because it took forever to find our server (or other waitstaff), we were running late to some other plans that evening.
The good thing about DOCG was the food. We will give them that... Here's the food run-down:
DOCG Pizza: delicious pizza with fonduta, egg and truffles. A must-try! There is raw egg involved so that might be an issue for some folks...
Calamari: the table's favorite of the night! Somewhat spicy, herbaceous, and nicely fried.
Cavatelli: Yummy ragu with the worm-shaped pasta. Very meaty!
Proscuitto Pizza: I personally liked it, but two of my friends complained the proscuitto was too salty and needed to be sliced a little thinner. The delicate arugula and parmigiano on top made the otherwise heavy pizza a bit lighter.
Market Salad: This was actually one of my other favorites of the night. It's "just salad," but it was nicely prepared with fresh seasonal fruit (sliced apples, pears), toasted walnuts, goat cheese, and fresh greens.
Service aside, DOCG was great. Service included in this review: DOCG was meh. Not sure if I'd come back.
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