What separates this place from other joints is the QQ Happy Family drink. It comes with various toppings for those of you that like a lot of toppings in the drink (if you don't like some of the toppings, you can substitute it). The staff is nice most of the time (I've been here over 10 times and one of the lady was rude, but the other staff apologized on my next visit telling me she was just hired).
Another thing I like about this place is the stamp cards. I'm just a sucker for those. :P
But in terms of milk tea, it's quite average.
The above reason is why it went from a 3/5 review to a 4/5.