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  • Horrible service! Kaitlyn was our waitress, and it was clear she could not be bothered with us. My boyfriend had to track down another server to get silver ware, and after she brought us our food, she never came back to check on us or refill our drinks. She walked by our table multiple times and did not even look at us; however, she had plenty of time to talk and flirt with two older gentlemen at a nearby table. The kicker was after she brought us the bill...I had given her my card and was going to sign my final receipt, when I saw that she had charged me the wrong amount! My original bill was for $19 dollars, but she brought me back a receipt with my name on it for $45! My boyfriend took it to her and a manager came by a few minutes later to bring me the corrected receipt. While the manager was nice, she never actually said sorry but just that "it's such a busy night." For the record, it was a Thursday and the restaurant had plenty of open tables. Mistakes can happen to anyone, but the fact that her service prior to this was terrible AND the fact that she never came to our table to personally apologize is just too much. I will not be returning to Tavern 24.
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