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  • I have been a long time fan but after having a issue with an item I purchased online this Christmas I will not be shopping here again. I tried to take a item back with the packing slip that came on the item, the associate told me I was unable to do the return with the packing slip but she could do it if I had the email confirmation.. I didn't have it on my phone so I went.. I found the email sent it back to my phone and tried the return again.. todays associate told me I could not do the return with the confirmation email but needed the packing slip.. which I could not find at the time. I asked to speak with the manager on duty which the associate called.. Valencia the manager on duty would not come up to speak with me but told the associate that they couldn't do the return.. I still have this 100.00 worth of stuff I don't need.. I would not recommend anyone from purchasing from Kmart!
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