The first few times that I've been to this location I had decent service and the food was good. However, the last four or five times that I've been to this location it's been absolutely terrible.
The one time we visited it was around dinner time and the store had absolutely no ingredients. They had no pasta, no breads, the pastries were old. We left and didn't order anything.
The next time I came in they messed up the order and served the sandwiches on the wrong bread.
Today we came in at 2 for lunch. Me and my friend ordered the pick two and our other friend ordered a full panini. My friends had modified their breads.
The food arrived at our table in three separate stages. My friend who also ordered the pick 2 got hers first. Then a few minutes later I got mine. We waited another 5-10 minutes for our friends full panini (which was the same as my other friends pick 2 sandwich.... So why did it take so long?) when the waitress came with the full panini we let her know that the breads were incorrect and she informed us that they had run out of the ones we requested. What?! So why assume that we're okay with decisions you made for us?!
This location needs to get their shit together.