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| - I would give less if it were possible, and here's why... The business owner (Sherene) has been EXTREMELY difficult to get ahold of, and once we were able to speak to her, she was incredibly rude and less than accommodating.
My fiancé tried to purchase a gift certificate for me on Mother's Day (which is advertised on her website) to have my eyebrows microbladed. It says on the website that she accepted PayPal, MasterCard, & Visa as payment. When my fiancé called to purchase the gift certificate, Sherene INSISTED she would only take payment from him in cash, which was weird not only because we knew services would not be rendered immediately (as I pregnant and she would not perform microblading on pregnant or breastfeeding women. I was looking forward to the experience after pregnancy) but also because we lived 60 miles from the studio. She told us to come pick up the certificate and that she would have "Danica" re-write it because we "took too long to pick up the first one"(After stating it would be a week or so before we could make it to Scottsdale).
After several attempts to pay for and receive the gift certificate, on not only my fiancé's part, but mine as well (her excuse was that she was very busy and the BEST around), I finally went in to the "studio" which was very hidden and hard to find. The door was locked and there was a sign that directed you to a different building if you were looking for Sherene. I knocked on the door and it was answered by a woman wearing a necklace that said "Danica". She informed me that Sherene was out of the office, actually stating that she was "on the ocean somewhere" and had me write down my fiancé and I's contact information (on the back of a random envelope) to get back to us. When I told "Danica" that she was the one that was supposed to have my gift certificate, she blew me off saying she was with a client and that there were TWO Danica's that worked there, so it must have been the other one who had the gift certificate.
Then tonight at 10:45pm Sherene called my fiancé and said that our business was too much of a hassle for her, and due to "good business practices" she was not going to perform the services for me. Once they were off the phone, she text messaged him and said she had recorded the phone call without him knowing, so I had my attorney call her and she questioned him as to why he was phoning her at 11:00 at night and then hung up on him.
This place has been a nightmare and a hassle from the start, and I would't recommend this place to anybody. The staff, ESPECIALLY, the owner Sherene, are all rude and run their business in a very nonprofessional manner. I am writing this review in an attempt to save anyone the hassle and hours I spent trying to deal with this business. The great news is, I have found a different business that is very reputable and accepts all normal forms of payment (not INSISTING on cash) who made my brows on fleek!
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