I've gone to this location a few times either looking for things of interest to buy or for selling items I no longer needed, the latter being the case for this visit.. This store is always packed and busy, which is great for business. The people here are always helpful and friendly and when it comes to selling items, they give you better options and more money than FYE or any other place that takes/buys books or media items. They give you a card from a deck of cards as your wait item while they go through your items and price them out as to how much they will buy and what amount of cash or store credit they will offer/give you. It usually takes them about 30 minutes to go through everything, so I kill time by looking around or grabbing a magazine and sitting in their reading area, or surfing the net on my phone.
Their store is big and well-stocked with all sorts of interesting books/magazines, media (music/videos), and even collectibles. It's well put together and lots to see. There are plenty of chairs and tables to sit and read or even to bring a laptop and surf the internet, play games, or plug in headphones and listen to music.
One bit of info: If you plan to trade in or sell books, they take paperbacks but not hardbacks. Hardbacks they told me are harder for them to sell and paperbacks go out the door in a heartbeat.
Another plus: they have free wi-fi.