I am thrilled I found this shop and it is in my neighborhood! I've never needed a service like this in all the years of owning cell phones and I was around when the first ones came out.
Been there 2x in the past 2 months. Cracked iPhone 5c screen - fixed in 10 minutes at a price much less than the others I called. A few weeks ago they replaced the battery which was running out quickly. They did give me a disclaimer that they wouldn't know for sure it that was the problem but saved the old battery in case I wanted to send it back. It definitely helped! The staff is friendly and professional and honest. I was very surprised to see the one negative review this week. Maybe there was just a miscommunication or expectations were not set. I would go with all the outstanding reviews and ensure that you know what can or cannot be done.