So here's the deal. Good food, attentive and clean but beware- Read on. Prices are on the high end for a Chinese restaurant in Toronto. Again good venue, and clean. Peking duck is done well and most dishes prepped at a level fitting of the cost. Music is a tad loud.
Here's the rub. It angers me when the staff lies and deceives you. I had to take away stars. I believe a meal should leave you happy if not at least satisfied. A great meal is equally about the food, as it is about the service and the bill.
A common practice in Chinese restaurants is that if you pay them cash (ahem! CRA), they discount the 13% tax. It was clearly written on their menu that day (in Chinese- another interesting practice that I'll won't comment on for now).
For the bill we opted to pay cash to get the discount. Surprisingly, the manager said that it didn't apply and brought us a menu to show us that it only applied to the 10 course meal.
What we didn't realize until later is that he pulled a switch-a--roo and showed us a different menu vs the menu we read when ordering. "Well played Paradise manager! Oh, but wait you have more!"
We then opted for credit card and tried to explain the break down of payments since we were splitting the bill, but the manager left as we were mid sentence to check if our payments added up to cover the total. Firstly, this is pretty damn rude. I and my friends are not dine and dash artists trying to short change the restaurant, which is what the manager then accused us of trying. Secondly, if the manager just took 30 seconds to listen he would get the details from us to explain how payments total with a healthy tip.( I wish we hadn't now)
I or the seven others dining will never go back. I hope others reading this follow suit. It annoys me that a restaurant with good food totally fumbles it at the 1 yard line. You simply can't reward this type of foolish behavior.