I am very sad to see this store close. Since relocating to Las Vegas, I've brought my 2 year old here twice a month to pick out toys that she wants. She can almost sense when her trip to Toys R Us is approaching.
As for customer service, I give it a solid 4, because you can't beat the variety of toys that they offered. It was always neat, and orderly. And I know this review won't matter soon, but I'll leave it anyway.
Awesome store, sad to see it go.