I had a full set done with SNS Saturday morning. That same day one broke off then of-course they all eventually began to break off..! Here I am Wednesday morning back at the salon showing them how horrible the full set is. One of the ladies said you should of called we have a three day policy. Uhm excuse me but I work full time and have a one year old. I should not have to go out of my way to call and tell your salon how horrible my fullset is. She also says well in four days you could of broke them off. Absolutely not. A full set has always last me at least a week. Given that I work in the customer service I was nice about it. Still here waiting as I'm typing this review for my full set to be re done. I actually want to ask for a refund to take my hard earned money somewhere else. Given that Saturday was my first visit to this nail salon I will NEVER be back...! I always want to see small businesses succeed but this place need to learn customer service.!