I was very satisfied with the professionalism the office staff and technicians conducted themselves. They all made sure I was kept informed about what was going to happen and in what order. They made suggestions when I had questions. I had four estimates to renovate my pool and spa. Peak was more reasonable plus they had a discount going on. Peak has a good rating with the BBB as well. They made sure everything was brought up to code. My pool is 21 years old and relly needed renovating.