I initially signed up with the LA Fitness on McKnight Rd since the day it opened. For convenience, I've been going to the Bakery Square LA Fitness as well until recently, they stopped me and said that since this is a signature club, I will have to pay $10 more per month and also an additional $166 fee. What?!
When I asked the manager if she could explain the differences between the 2 clubs (with me already well aware of the differences) she explained the following:
-The equipment is new and more updated...WRONG. McKnight road has MUCH newer equipment.
-There are racquetball courts and a basketball court. WRONG. There is ONE racquetball court and a 1/2 sized basketball court. McKnight Road has 5 and a full sized basketball court.
-Free Towel Service (OK-this is really convenient)
-Movie cardio room (Does anyone even use this)?
I understand paying the additional $10/month since it's technically a "signature" club, but I will NEVER pay another $166 fee on top of that to downgrade, I mean "upgrade." After telling her that I've been an LA Fitness member for 4 years and asking her why I have to pay this fee since I already paid an initiaiton fee, she simply stated that I must pay it and there's nothing she can do. I asked her so you'd rather lose a customer than waive or at the very least reduce this fee? She said "Yeah, I guess." I laughed and just said thank you I will be canceling my membership with LA Fitness. She said Okay, that's fine.
That's one hell of a manager!!