The food is good, but the service sucks.
The staff there are not friendly, and I sense they get annoyed at you if you ask for things like napkin, add more water to hot tea.
I'm getting to a point where I don't bother going to a restaurant with bad service, even if the food is good. Going out for food is not just to eat food, it's also an experience. This restaurant doesn't seem to embrace this concept.
There are just way too many options in Toronto, plenty of other places to spend money on food.