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| - We've been eating at Olive Gardens for years. We've eaten at this particular Olive Garden in Madison many, many times. It has usually been very good: a relaxing meal, served well, the food pretty consistently good.....UNTIL!! We were there yesterday after dropping our kid off at UW and moving all the stuff into the dinky student apartment. We were tired and somewhat sad and looking forward to a nice dinner. It didn't start well. Our waiter was a strangely aloof, indifferent guy who seemed to deign to wait on us when he had a moment. Plus, horror of horrors, there are now those little 'ziosk' thingies on each table, just like in a sports bar. We hate those things and so moved it to face the wall. However, when Aloof Guy came to take our order for an appetizer, he pointedly reached across me to get the apparatus and clicked in our app order. In other places where they have these dumb things, using them is optional. Salad and breadsticks came as usual. For my entree I ordered fish and shrimp in 'light wine sauce'. Our entrees came very quickly, we were not done with salads yet, but Aloof Guy didn't care. He just crowded the plates onto the table while we scrambled to make room. When I saw my fish I was immediately wary. The sauce looked like something you'd find at a cheap hotel buffet or a highschool cafeteria. I tasted it, and yup, tasted just like it looked. Very, very salty and with a strange, sourish taste to it. Plus the 'seasoned' broccoli was dry, practically raw and inedible. I politely and apologetically told Aloof Guy that I couldn't eat it and asked for the portobella ravioli, which I've had numerous times before. It's very rich, which is why I didn't order it in the first place. AG said he'd inform the manager and put in my order and then left, leaving the unappetizing plate of fish in yuck sauce in front of me. It took quite a while for him to realize that he'd left it there. Finally he came and got it and finally removed the empty plates from the appetizer and salads. The manager came by and asked about the problem with the fish. When I explained, she as much as told me I was mistaken, as that was her 'favorite'. She just loved that salty sauce! The ravioli finally came and - ah well - not in the sauce they sauce they usually were in - this was thin and broken ( showing the fat separated out). By this time I had given up. I'm assuming that this was just a bad day for the cook, but the aloof and uncaring waiter was a bit much. Also, when we were ready to pay, sure enough, he grabbed the ziosk thing again. I said, are you going to make us use that to pay? and he just firmly said, yes ma'am and left. It was a pain to figure out. So much for the relaxing dinner after a trying day. I guess we'll skip Olive Garden next time!
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