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| - Go here! The staff is awesome alone!
My boyfriend and I went here on a spontaneous date night, when we arrived we went to the front counter and were greeted by a gentleman who was the manager on duty, he sold us two unlimited passes, which were reasonably priced for the number of games we intended to play. The manager offered and exchanged willingly my silver change for quarters so I could put my bag up in a locker.
We played our first game and everything was good. This is where we met Jason. He had a wonderful, high energy briefing that made us pretty hype for the game. We played the game and everything was fine.
After the game we were waiting in line for change and got into a small altercation with someone who bumped into me, and almost knocked me over. Now, altercation aside, the staff handled it so well.
We made mention to Jason, who noticed we weren't playing in the round with the people we had an altercation with, and he spoke with them.
Jason made the experience worth our while, not only with his presentation, the way he handled our situation, and a follow up afterward which was absolutely stellar.
The way the entire staff handled the situation with the altercation and our experience was above and beyond what you would normally expect.
We will definitely return to this facility just simply because of the way we were treated by the staff.
Thank you Stratum for a wonderful date night!
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