I stopped at this shop for a battery and was told it would take 15-30 minutes. It was in my work complex so I walked to the office and waited for a call. After 1 1/2 hours I called and they were not finished. By 2 hours I walked back and the man at the counter was rude because I thought 2 hours was way too long. He said " Lady, we take 1 1/2 hours for an oil change here so waiting this long for a battery is normal"
Well, I wouldn't wait that long for an oil change and if it was going to take 2 hours I could have taken it elsewhere. I have had a few batteries changed in my day and from start to finish I have never been at a shop more than a 1/2 hour...Mostly it takes about 10 minutes if a bay is open..
Guess this shop doesn't need my business!!!