Had a 3:30 appointment for my daughter's first ever pedi (she's 5)! They made us wait 30 minutes after our pre-set time. Then finally walked us back to the chairs. We waited longer and they never even turned on the water. My daughter was super sad and super bored.
Finally, after sitting for a bit with our feet in empty spas, a gal came over (we thought she was turning on our water)...she walked right PAST us and turned on the water of a lady who had been sitting there since BEFORE we got there. That poor woman was sitting there with her feet in an empty spa for over 40 minutes! Wow. Still didn't turn on our water and we just sat there. So uncomfortable. I feel like they were discriminating because I had a little girl with me. Why did they need to walk right past us??
There weren't that many customers in there so maybe they need to figure out their services and plan better. Oh well. We will get her first pedi elsewhere. Not returning to this place. Disappointing.
We went to Walgreens instead to buy a bunch of nail polishes. I gave her a special pedicure at our home instead.