I've been about 4 times. Once when they were just opening, and it was great.
The last few times have been worse than the last. The Bloody Mary (spicy) and the better than average diner food will reel me in again, but for the prices, I expect better and organizationed service staff. One took the drink order, 25 mins later, our drinks run by another server who took our order, food run another, asked for another drink, never came. Original server brought the check.
Every time. Everyone is super nice, it's just too much going on.