I just had my first service today. There was some miscommunication regarding price between me, my boyfriend, and the person who came to service our house. I called them right away to make sure that I was quoted the correct amount. They were more than happy to help me. I wasn't given a hard time, they seemed WILLING to figure out the problem. I was transferred to a manager named Miguel who went above and beyond to reassure me we wouldn't be charged more. I'm sure based on their reviews my bug problems will be a problem of the past! But what really blew me away is the genuine costumer service that you find in very few companies. Please keep up the good work! I am looking forward to future business with you!