I bought in my Buick Enclave knowing that it needed some work ..... Hector was very patient with me in explaining what work needed to get done. As cars go I had another major problem!!! He told me to come down to the shop so he could show me exactly what was going on with the car and what repairs were needed. As I arrived to the shop to pick up my car it was delivered to me in a timely matter as well as being shown the auto parts that were replaced in my car!! Thank you to Hector and his employees for taking care of my car like it was one of their own!!!