I go to Starbucks every afternoon and order an iced coffee with cream and vanilla.
Not at Barnes and Noble. The barista makes me an iced coffee with vanilla and points me at the creamer table. I point out to him that the cream should be in the drink already. He point's again at the creamer table and says it's over there. I thanked him. Left the drink on the counter and left. I will never go back.
Not sure about Barnes and Noble since I just purchased a Nook and paid for a membership.
I was looking forward to drinking coffee, enjoying free wifi at Barnes and Noble. Never again.