I've always preferred to support small businesses! This is why.. You get personalized service from people who care about their product and and take pride in their work. This is exactly what I got when I had Loves Doors come out this fall to replace an old garage door. He even took the time to reinstall original parts for optimal working conditions. Fast and friendly! Thank you!
Update - needed a quick fix under warranty and he came out within an hour of my call. Such great customer service. 1/17/18