It's really not fair to negatively review this place because they sell expensive furniture or because they operate as a showroom and don't carry stock for people to carry out of their store. The "within reach" part of their name wasn't meant to refer to budget so much as geographic availability at the time it was started in the US.
I've purchased several small items from here (mostly Eames) and have always had great service. I was slightly annoyed I couldn't take a coat rack (Eames Hang-It-All, still love it years later) with me my first time visiting the store but the shipping was quick as I recall and possibly even free.
Eames have sales twice per year which can help, and unlike the "designer" furniture you buy from companies like Urban Barn that bring in container loads of mass manufactured furniture that looks good for all of 10 minutes, most of what you'll buy from DWR are timeless designs with true quality craftsmanship to go along with it. Shop here when you're a bit settled down and you want to have some furniture that will last. I still can't quite get my head around someone fully decking out their place with this price tier of furniture, but a few nice pieces will definitely elevate your decor.