Jason from customer service is an awesome guy!! I initially called in the first and Jason sent someone out ASAP! Meaning the tech showed up on a dime so fast, the tech fixed the problem but unfortunately the garage door stopped working a couple days later. BUT I called back and Jason set up a fix and now the door works flawlessly! In a world where customer service is fossilized Jason is a breath of fresh air bringing the meaning back. THANKS JAY!!!!!!!