I have been coming to this salon for a few years now. I have never had a problem getting an appointment when I called the same day. I have always had a good experience here. The stylists are friendly and do a great job. My color and cuts have always turned out as good or better than I expected, and they did a good job of fixing my color when I had a bad one at another salon.
The only reason I can't give it five stars is that it can sometimes be quite expensive if I have the owner do my hair. But if money is no issue for you, you should definitely ask for her. She is wonderful.