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  • I was in Vegas over the weekend for an event, and used this service 4 times, first 3 times were great - no problems, prompt courteous and had not problem with their prices. The 4th time, I was clearly working with someone completely different, we were dropped of just fine and when we text to be picked up he said it would be about 15 min. Great! No problem. Traffic getting out of the event was horrible as usual, we told him where we were, and from that moment on it was just hell. He wouldn't drive to where we were, he was telling me all of these addresses to walk to to be picked up and wouldn't come to the intersection at the Stadium we were at. Our group of 10 ended up walking almost a mile to get to him in some neighborhood street to be picked up. Once we got in, he asked if it was okay to pick up more people on the way, we said if their chipping in sure, of course that was not the case, they would be paying their own ride fare. With 10 people already in the 15 passenger van, we were squeezed enough, we said no thanks. We go to be dropped of and pay him and that's when the Sh*t hit the fan. I gave him his fare plus a 25$ tip, total was $175. We were quoted $150, and we gave him a less than 20% tip because of our group having to walk to him to be picked up. A tip still. He caused a scene in our hotel drive way because in his words "we were skipping out on our bill, the ride was 160, plus a 20% gratuity on top". I said "oh NO" I was quoted a price via text, offered to show it to him, and I gave him a tip, and I was not paying a dime more. He continued to yell at us, saying he gave up rides that were 300-300 dollars and waited around for us to find him. He was very unprofessional, and rude. I couldn't believe that he worked for the company that had been so good to us the whole trip. I hope they fire him, and don't look back - I wouldn't want anyone else to be treated like that.
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