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| - I went to Fancy Nails based on all of the great reviews here, but left disappointed. Based on the other reviews, my experience must be an outlier, but I felt it important to share.
I went in for a basic pedicure with nail art, for which I had an appointment. It appeared they were understaffed, which was the case stated to me later by a woman who appeared to be the owner. I can understand that that happens. Initially I wasn't too concerned as I had given myself a reasonable amount of time to enjoy my pedicure, dry, and then get to my next appointment that was nearby.
The assumed owner actually did my pedicure and it was perfect. She did a great job and was very attentive to calluses and cuticles, which I appreciated. And the place is very clean, as other reviewers have stated. After she finished painting my nails, she turned me over to another technician for the artwork and that's where it fell apart.
What I wanted was a fairly simple design. (I had another, more intricate, symbol done at another studio without trouble.) The technician looked at the color of my toes (bright purple), walked away, and came back with his own palette of 3 colors (white, yellow, and green). Apparently he had planned to just paint a flower on my nails. ?? He didn't ask me what I wanted nor what colors I might like on the design. I had to tell him that I wanted a specific design, which I showed him, and rather than have him run around getting new colors I agreed to make the colors he had work. At this point I was getting nervous about time as I had another appointment to get to.
Longer story still long, it was a fiasco. The brush he had was way too wide for intricate nail art, so the design was a fail. I said, "no problem, thanks for giving it a try". He grabbed acetone by accident so instead of just removing the design work, all of the polish came off. I had to remind him of the steps as he put new polish back on. I ended up running out of there with just a minute to spare to get to my next appt. I would have been there for 1hr 30 min for a basic pedicure with simple nail art.
During my service, a very unhappy client came up to the woman doing my pedicure with complaints about her manicure. That same technician had done her manicure. I think that probably he shouldn't be doing nails.
If you go, be sure to give yourself an extra bumper of time and don't expect to get any nail art. I made an appointment at Diamond Nails, who had done my art before, to go have them do it for me again this time. I won't be returning to Fancy Nails.
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