I came across this place by accident and been eating there weekly since January 2015 and can say the following things about the place.
Staff-the nicest staff in any food service establishment in the Valley. Staff takes time out to talk with the customers. They know customers by name and always smiling.
Atmosphere-Nice and welcoming atmosphere. The 19th street location was almost like a cafeteria atmosphere with all the colors and white. It reminded me of the 1980s but can say it was so clean that I would have ate my food off the floor. The new location on 16th street is awesome. Complete opposite of the previous. I really like the take out window!!!
Food-I have tried almost everything on the menu and can say hands down that I have not had a bad meal yet. The food is ALWAYS fresh and delicious. It appears to be very high quality food at a very reasonable price. I would rather drive the extra 15 minutes and get a quality meal at Miracle Mile than a fast food establishment next to my house. I like the rewards card that they offer with the free meal after the tenth visit. Embarrassed to say that I have already gone through five cards. I may have a problem. LOL!!!!!!
Recent Visit- Went in for breakfast on 06/21/2015 for the second time and decided to order the Asparagus French Toast but was told they were out of asparagus after selling eight in a couple hours compared to a few a week.. Instead, I got omelet which was great. I like that I can pick what I want in the omelet, which I usually only like vegetables. Management gave me a $15.00 gift card because of the inconvenience, apologized and asked if they could make me a side of french toast. I told him it was okay and will wait until next time.
Overall Thought-This is one of the only places I will eat at in the valley besides one other establishment in Tempe Marketplace. I noticed that there increased some of the prices by $0.50 with the new location. I really didn't mind the increase because you get a lot for your money and it is really good quality. You can tell a lot about a place by the condition of their restrooms and the kitchen. Both are extremely clean and smell fresh, which is a huge thing for me when eating out. .Plus, staff are always washing their hands, which is another use plus about this place. I will continue to eat at this establishment weekly as long as they continue to provide the same quality of food and friendly atmosphere.