I was in having my tires rotated, the tire technician mistakenly broke or stripped the lug that holds the rim to the car. the manager gave me a coupon and sent me to a repair facility to have the damaged lug replaced. the repair facility prioritized my repair, I was in an out of there in about 25 minutes plus the invoice discount tires . I returned to discount tires on Main Street and Recker Road to verify the torque on the lug nuts were correct. once more I was prioritized In N Out in less than 5 minutes. outstanding service highly recommended. oh by the way did I mention I had purchased my tires and rims some discount because of their outstanding service