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| - My girlfriend and I went here for breakfast yesterday. I ordered the breakfast sandwich and she had the eggs florentine. My breakfast sandwich was really quite good. It was like a little omelet sandwich inside a croissant. It was priced right and I would definitely order it again. Her eggs florentine was just ok. She would have preferred if the spinach was cut up a little bit smaller so that all of the leaves didn't come out in one bite. The patio was a nice atmosphere, and the decor was nice, and that's why I gave it the one star that I did. The reason I didn't give it any more stars is because the service was epically, comically bad. Like we both wondered if we were being punk'd or something, like it was a joke.
Our server disappeared for several minutes at a time repeatedly. First she took our drink order and brought us our drinks and said she would be back to take our food order. Literally 15 minutes later she finally ventured back out to the patio and took our order. We were already a bit frustrated at that point because as soon as my girlfriend saw my coffee, she decided she wanted one, but had to wait forever just to order it.
Our food was brought out by a different server, and right away we knew we needed some hot sauce and ketchup for our hash browns and eggs. No one came back a few minutes later to see if we had everything we needed, which is basic serving 101. Another 10 - 15 minutes went by and finally I just got up and went inside to track someone down. Once we were done eating they took our plates and dropped off our check. We put our card out to pay for the meal, but after another 20 minutes of it sitting on the corner of our table we eventually just got up and took it inside to pay. And all the while both servers that served us were not friendly or welcoming at all. It was like we were annoying them. We were there for like 90 minutes, and probably more than half of that we spent just waiting for our server to come around so that we could move forward with the dining process.
I might be able to understand some of this behavior if they were slammed. But they weren't even 1/4 full when we got there. And part of me wants to give them the benefit of the doubt because they have only been open a week, but after thinking about it, no. There is no excuse for this type of crappy service, and really it has nothing to do with how long a restaurant has been open.
I don't know if we'll be back to give this place another try or not. With all the great dining options in downtown, a place can't really afford to make too many bad first impressions.
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