General information:
have been this to place couple of times and every time i go there i find it closed. Even though it says that they close at 2AM online.
Oh but wait, here is the trick. It turns out that the front door of the store on the main street is for Zad banquet hall kind of thing which is always closed unless there is an event and the Zad shisha cafe is accessible from the back. So you literally have to drive around the block to find the back door with no signs whatsoever indicating that they are open or that there is a backdoor. Its really tricky and i find it extremely ridiculous that the owners of that place didnt use a beautiful main street they are on to drive people in to their store rather than just depending on word of mouth of their regulars.
Now lets talk about the experience we had since we walked in.
Interior and environment: ****
When you go in you have to go downstairs to the basement and that is where the shisha cafe is.
Its a very clean place but the environment and the interior looks more like a furniture store rather than a shisha cafe.
They have really put their money and effort to design such a place but at the end of the day its still a basement.
Service: **
There was only one server when we arrived and he was trying to catch up with all of the tables there.
Staff there are nice but yet unprofessional in the way they serve food and take orders.
Shisha: ****
I would say the shisha was pretty good and clean. I have ordered grapemint and got exactly what i asked for. The clouds were thick and the flavour was there.
Food: **
Biggest issue was that they ran out of alot of the items on the menu on that day. They didnt have chicken shawarma, beef shawarma, hummus with chicken, hummus with beef , and cheese sambosak.
So me and my friend had to order the following dishes:
1) kebbeh stuffed with beef **
2) hummus *
3) chicken escalope ****
Kebbeh was too oily , the hummus was canned , and the escalope was delicious.
Pricing: ****
Moderate. Items are worth the price if they just focus more on improving service and stocking up on the items they have on their menu.
Washrooms: *****
Super clean and well taken care of. The interior looks modern and nice too.
Conclusion:
I
would give this place 3 stars if they had their sign to be more clear and not as tricky. There is alot of nice shisha places in Mississauga and Oakville.
Date of the visit: Sep 15 Friday
Time of the visit: 10:45 PM