Awesome service. I went in to get new 5 gallon containers because mine was already used for too long. The lady at the counter (possibly the owner) helped me right away and got me sorted out with 2 BPA free containers. She gave me information on how to handle the containers and how to clean them as well. She offered to roll the containers out on a carrier for me but I refused since it wasn't that heavy and I could do it myself. Also the alkaline water was half off since I purchased the containers there. Will be coming back here for my alkaline water from now on