I went here with a friend of mine yesterday. I had seen this place but never actually went in. Well, I love a cigar every now and then so we thought we would try it. We ordered wings, drinks, and cigars. Well, they brought me my friend's wings and told me they were mine. Like I said I had never been there so I took the man at his word. I started eating the wings. Well, when the rest of the wings didn't come out we told the bartender. He looks in the computer then looks at me and very nasty says "those are HIS wings" then walks away before I have a chance to respond. He then comes back with my wings and fries and puts them down. Then my friend says "I still don't have my wings." By then the guy who dropped off the wings is there so I start to explain. The bartender then says "your kinda eating his wings sooo...". I was livid however I didn't want to ruin the night and the manager did try to smooth it over (which got them an extra star). We dealt with another bartender for the rest of the night.
Service is IMPORTANT to me. Much more important than even food and ambience. I will not go back.