Arrived and was seated swiftly. The wait person was quite nice and very attentive. The kitchen was very slow.
Now, for the food. My medium hamburger was served raw in the centre and had to be sent back. After waiting an extremely long time to be served they obviously rushed the order and undercooked it. But that makes it all the more disappointing, because then I had to wait around again to get a properly cooked burger. (And let's be realistic, unless the meat is cut on the property, hamburger meat needs to be carefully cooked.) The fried pickles were excellent. The onion rings were obviously dropped into a fryer that was too cold since the batter was exceedingly oily and had little flavour and we only ordered them because so many people rave about them, only to find them almost a total disappointment that we didn't even want to eat.
So basically, good server, bad (slow) service caused by the kitchen. Disappointing onion rings and undercooked burger. What a disappointment... recommended by Thrillist, but maybe they haven't been here lately?