We've been an owner for only about 2yrs..and last week was able to use our week.
They took us to a different property on tour..and ended up selling us the GrandView(which in pictures was beautiful)
But in actuality it wasn't that at all!!..
Our unit was OUT DATED..Dark and Dingy...T.V was staticy (we had to wiggly the t.v around to make it clear up..2/4 stove burners only worked...no service elevator for workers(they also use guest elevators...the Jacuzzi Tub jets were NASTY(Oil floated when I filled tub)....the vent was broken and PCs missing...MOLD in shower....BLOOD like splats on wall in bathroom....
The POOL!..was NASTY!..I think kids pool was the most descent..
Main pool was Nasty and Over Crowded ...the Jacuuzi melt Bad!...Then they CLOSED 1 of the main pools (Without Notice)
PARKING!..was a night mare..we would rush back by 7pm..so we could get a stall closest to our building...Hotel Blocked off a huge park of parking lot (Without Notice)which made it worst!
We spend most of the day out...just used room to basically have dinner,shower,and sleep.
If we we didn't own..I wouldn't come back again!
We probably be trading from now on!
My kids enjoyed to Ping Pong and Pool Table!
Front Desk associates we nice!
Security was always seen! Which was nice.