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| - OK I have been meaning to get to you guys for a bit. Have a seat and think about what i have to say before you circle the wagons. I called up here to get a cleaning they said full xrays,examination by a dentist and a cleaning for 40 bucks! I was like ok cant beat that. The x rays alone are a minimum 200 dollar value.So i walked in the staff was very friendly and engaging.The first problem i had was they asked me for the 40 upfront,like i am some thief who is gonna shimmy down the drain pipe to avoid payment. I have never been asked to do that by any doctor.Payment for services is to be done at the conclusion. It gave me a bad feeling. Ok so i sit down and the man who did the x-rays was really nice too,they must put happy drops in their coffee in this place if i had to smile this much at a job i would need surgery for lockjaw. So he proceeds to give me enough x-rays to run a nuclear power plant,I have never had that many x-rays. like 18 + a panorama. They must get some sorta kickback from the x ray company because i don't understand why they were so liberal on the xrays given what they normally charge for them. Dentist comes in pretty distant person,I open my mouth and she starts in with the list,filling,crown root canal..etc...ok so i haven't been to a dentist in like 1 year but i know this is overkill. Then she leaves,in comes the hygienist who pokes a bit and says to me you have periodontal disease,huh? I will clean your teeth but it really wont do you any good,ok how much for the deep cleaning,in comes the hatchet girl oh that will be another 1000...hahah WTF! I'm like um no just go ahead and clean my teeth,now my hygienist is AWOL for like 25 minutes and i'm starting to get annoyed,uh where did she i go,i ask someone. She shows back up and does a lackluster cleaning on me. So lets review,the people who make the least amount of money here are by far the nicest. They clearly use the 40 dollars as a loss leader to suck in potential clients. The hygienist claimed i needed treatment for pario work but never did a charting so she was just winging it at my expense. I did not care for their assessment of 3000 dollars worth of work so i went back to my original dentist and she did my filling for zero dollars and said the other stuff was BS. I was also told that less than 10% of patients seek out a second opinion and that places like this are basically puppy mills for teeth. I am a cash patient but if i had been an insurance patient i probably would have had them do unnecessary work. Its pretty shameful and unprofessional to mislead patients in order to get the billings. shame on you. The extra star is for your wonderful support staff...they need to be given raises.
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