I've been to this location 3x and was not satisfied with the level of customer service and satisfaction. There were minor issues that could have easily been addressed and resolved, such as a consolidation of gift cards, price consistency, and honoring an error they made. A major disappointment was the cashier *not* telling me the reward I was entitled to and preventing me from utilizing it in its entirety. I will not return to this location and look at Frederick's catalog instead.