I am happy, once again, to be a Discount Tire customer. I am traveling home from a long road trip with 1200 more miles to go when I realized my tires were done for. I came to this Discount Tire at the recommendation of my brother in law, who lives nearby. I am so grateful he did! The staff are courteous and friendly. Eric is the best! He not only quickly got the ball rolling, but gave me a discount equal to the rebate I could have gotten. Since I am terrible about sending in for my rebates, this is extra special. In addition to that, he referred me to a local shop for my alignment and oil change. He called ahead to make sure they had the equipment needed for my old Odyssey and let them know I was coming once my tires are on. I am so impressed. Many businesses could learn from the customer service and just plain kindness shown me here today. As a mom traveling alone with her kids, this kind of care by strangers makes all the difference.