Wanting a new loan or product? They will treat you like royalty. Want to withdraw money, have a question about a current account,or any other service issues and you get treated like a second class citizen. Will be closing all my accounts with Chase. Christina Ramos is rude and unwilling to help to customers unless it directly impacts her bonus. Want to a teller, get prepared to wait 15 mins. Calling ahead to make an appointment? Won't matter since they don't answer the phone. What's worse is they will refer you to another branch for servicing. All about the bottom line at this branch. Worst service ever.