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  • What seemed legit at first turned out not to be. We had a leaky hose bibb, that was all; the plumber said he'd have to remove the dishwasher to get to the outside pipe. Well, okay, he did that. But everything after that was ... disastrous. The leaky hose bibb continues to leak. I was told at the time that because it was a new valve, it would have to 'seat' itself. What do I know from plumbing? Wasn't until later I learned I'd been lied to. More disturbingly, my neighbor knocked on the door today asking who had stolen his spigot handle and put it on my outside faucet. Three guesses who. So not only was I lied to, but the plumber STOLE a piece of hardware from my NEIGHBOR. Not only do I still have a leaky spigot, now I've got an irritated neighbor. GREAT JOB, Rite-A-Way. I suppose irate customers are the reason they don't answer the phone, and their website is offline. This company was selected for us (as with the other reviews here) by First American. Well, First American needs to fire these clowns.
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