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  • Terrible service, just terrible. Every time. Isn't the definition of insanity doing the same thing over and over again, expecting different results? Shame on me. Most recently, I called Pizza Hut because I'm avoiding Papa Johns for political reasons. They told me that they needed to "confirm that I had given them the correct telephone number." First of all, in this day and age, what business doesn't have caller ID!?! In any event, I confirmed that, in fact, she had my correct phone number. Astonishingly, she said she needed to call me back to "further confirm." As if that's not idiotic enough to require two phone calls to order a pizza, she told me, "if I don't call you back in 5 minutes, you need to call us back or else we'll cancel your order." Yeah, um, okay. I'm going to sit by my phone with bated breath for five minutes, and if you don't call back, I'm going to call you back. So I can have the privilege of eating your semi-disgusting, totally unhealthy pizza. No thank you. You can go ahead and just cancel it right now. I'm pretty sick of Domino's, but I've had far better service from them. Oh, and by the way...if you order online to avoid the ridonkulousness, the estimated time is merely "an estimate" that you need to call and confirm with the store. And so if their online "estimate" is, say, 45 minutes off, well that's your problem, buddy.
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